What should I do in the event of the death of a partner or a relative who lived in the Brussels Region?

Inform VIVAQUA about the death by

• phone: 02 518 88 10 (Mon-Fri 9 AM-3 PM)
• by post:

VIVAQUA – Customer Care
bd de l’Impératrice 17-19
1000 Brussels

In some cases you may also need to fill in our form (online or PDF):

• you still live in the property but VIVAQUA did not send the water bills to you. In this case, VIVAQUA will issue a closing bill in the name of the deceased. The subsequent bills will be sent to you
• the death of the tenant terminates the tenancy agreement. In this case, you must also provide us with the contact details of the person to whom VIVAQUA should send the closing bill
• the property is sold or becomes part of the heritage. In this case, you must also provide us with the contact details of the person to whom VIVAQUA should send the closing bill