Temporary interruption of invoicing
Since the beginning of August, VIVAQUA has suspended invoicing due to problems with the issuing of both (monthly or quarterly) interim invoices and regularization invoices.
The aim is to prevent that incorrect invoices are sent out.
VIVAQUA stresses that this situation will not affect the exact billing of the registered consumption and reminds you that in case of difficulties in paying a regularisation bill, you can request a payment plan and spread the instalments over several months.
VIVAQUA would like to apologise to the affected customers and confirms that, with its specialists, it is making every effort to resolve the problems as quickly as possible. We thank you for your patience.
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Is there a work site near you?
To fulfil its water distribution and sewage missions, VIVAQUA manages the pipes that bring drinking water to your home and the sewers that discharge waste water. Works are therefore necessary to maintain these networks: our employees replace or repair water and sewer pipes according to a program established each year.
Do you live next to one of our planned work sites? Find all the relevant information here.
VIVAQUA is hiring: join us!
Are you a worker, a technician or do you have more of an administrative profile? VIVAQUA is looking for motivated employees with varied profiles. Would you like a job that has meaning and offers work-life balance? Do you speak French and/or Dutch? Become our next colleague: join passionate professionals who are proud of their work in the service of citizens.
Our rates, your bill
Are you a customer or future customer? Find out about the different rates for water supply, online payment, quarterly billing or the flat rate prices for water and sewerage connections.
Read your meter
Did you miss our meter reader? No problem, you can easily send us your consumption index. An accurate reading ensures correct billing.
Water: our business
Production
VIVAQUA operates 26 catchment sites in Belgium. The water produced comes mainly from the Walloon Region. However, some of our catchment sites are located in the Sonian Forest and in the Bois de la Cambre.
Distribution
Do you live in the Brussels Region? 3,112 km of pipes bring drinking water from our catchment sites to your tap! Our technical and sales departments are here to help you.
Sewage
VIVAQUA manages the sewer network throughout Brussels. Good waste water management is essential to preserve the environment and water resources.
Flood control
VIVAQUA is responsible for operational management of the majority of Brussels’ storm water basins. Our engineering office also designs new flood control structures.