Are you a customer or future customer? Our customer service is here to help you
Moving or water meter transfer
Download and complete our form: we will update your record.
Do you have a question about your bill or your water consumption? Do you want a duplicate bill or a refund?
Direct debit request
Make your life easier: pay your bills automatically by direct debit
Having problems to pay your water bill? Ask VIVAQUA for a payment plan spread over a number of months.
Update your personal data
New phone number or e-mail address? Want to receive your invoices at another address? Need to register a proxy for your invoices?
A leak at home?
In case of leakage, you can benefit from a reduced rate in certain instances