As a result of plumbing work carried out on private pipes, it is possible that a third party has made a mistake and that your meter records not only your consumption but also that of your neighbour.
Some malicious people may also connect their water pipes to your meter in order to avoid paying for their own consumption.
A VIVAQUA employee has to come and check on site. To make an appointment, contact 02 518 88 10 or fill in our contact form.