The social assistance for water is only granted to persons and households with BIM status who reside in the Brussels-Capital Region. If you meet these conditions, please contact VIVAQUA free of charge at 0800 62 168. You will be asked to provide a certificate from the municipality regarding your change of address. You will then receive the letter at the new address.
I have just moved while remaining in the Brussels Region. I have BIM status, but I have not received any letter
