I have received a bill with an amount in my favour and I have to communicate my account number to VIVAQUA. How should I do that?

You can provide us with your account number

1. by completing the form (in French or Dutch only) to update your personal data. Plese send the form by post to

VIVAQUA – Customer Care
bd de l’Impératrice 17-19
1000 Brussels

Important:

• please attach a copy of your identity card
• mention your customer number

2. by phone – Customer Care: 02 518 88 10 (mon-fri 9 AM-5 PM)