The domestic lineair rate
VIVAQUA applies a linear rate. This linear pricing system consists in applying a single price for each m³ consumed, regardless of the number of people in the household.
How to read your bill
The water price includes 2 items
- the fixed charge (formerly called the ‘subscription charge’)
- the variable charge, which depends on the quantity of water consumed
Price from January 1st 2024(VAT included 6 %) | |
Fixed charge (per year) | 34,59 € |
supply | 16,98 € |
sanitation | 17,61 € |
Variable charge (per m³) | 4,60 € |
supply | 2,26 € |
sanitation | 2,34 € |
(updated January 2024)
The price of water in video
Payment term
You must pay your bill within 30 calendar days of the invoice date. Late payments will result in additional charges. VIVAQUA complies with specific legislation which allows it to charge 5.59 € for a first reminder and 11.18 € for a second reminder (formal notice).
If you have problems paying your water bill, don’t wait!
You can:
- ask VIVAQUA for a spreading of payments
- call on the Fonds Social de l’eau (Social Water Fund) managed by your PCSW
A social intervention is also granted to the beneficiaries of the increased health care intervention (Bénéficiaires de l’Intervention Majorée).
2023 Rate
The water price includes 2 items
- the fixed charge (formerly called the ‘subscription charge’)
- the variable charge, which depends on the quantity of water consumed
Price from January 1st 2023 (VAT included 6 %) | |
Fixed charge (per year) | 33,22 € |
supply | 16,30 € |
sanitation | 16,92 € |
Variable charge (per m³) | 4,42 € |
supply | 2,17 € |
sanitation | 2,25 € |
(updated February 2023)
Do you have a question?
Is your bill unusually high compared to previous years? This may be due to a leak in your home. A check of your meter will enable you to quickly determine if you have a leak. If this is the case, VIVAQUA may give you a preferential rate .
In case of difficulties in paying your water bill, you can
- ask VIVAQUA to spread the payments
- use the Social Water Fund managed by your CPAS/OCMW (Public Centre for Social Welfare)
Do you have a question about your bill?
FAQ – Our anti-waste tips
Water is precious: protect it! Discover our tips to save water that will also help you to reduce your water bill.
-
- Enemy number one: leaks. They can represent about 20% of your total consumption. How do you detect a possible leak? Read you water meter before you leave your house for a while or in the evening before you go to bed. If the reading has changed when you return or the next morning (and you haven’t run the (dish)washer), it means there is a problem and you should look for a dripping tap or leaks …
- Turn off the taps properly! A dripping tap represents a loss of five litres a day. Often you just have to replace the broken rubber seal. If it turns out that the seal is not the problem, you will have to install a completely new tap.
- Take a shower (consumption: about 50 litres) rather than a bath (consumption: about 150 litres).
- Run the dishwasher or washing machine only when it’s fully loaded.
- Turn off the water while brushing your teeth.
- Choose a flush tank with an economy button, which uses two to three times less water than a traditional tank.
- If possible, use rainwater to wash your car and water your garden. When should you water? It depends on the season. In the summer it is best to do this in the evening, because during the day the water evaporates faster due to the heat. In autumn and spring it is better to water the plants in the morning.