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Billing resumes

The first regularisation (or annual) bills covering consumption in 2021-2022 have been issued.

The sending of these bills, has been blocked for several months. It will be spread out over time, according to the following schedule.

Communes Beginning End 
Auderghem *
Bruxelles *
Watermael-Boitsfort *
3 June 2022 Mid-June 2022
Mid-June 2022 End June 2022
July 2022 End July 2022 (back to normal)
Update June 2022    

* The first batch of invoices concerns the communes where the meter reading was carried out in October, November and December 2021 and whose indexes did reach us after 1 January 2022.

The problems encountered should not have any impact on the invoicing for the communes where the meter reading is scheduled for the second half of the year:

  • Anderlecht
  • Evere
  • Forest
  • Jette
  • Saint-Josse-ten-Noode
  • Woluwe-Saint-Lambert.

At the same time, VIVAQUA will continue to send interim bill (quarterly or monthly on Doccle) to customers who did not had a meter reading in 2022. VIVAQUA will also resume sending closing of contract (for a move, for example) and interim bills based on water meter index communicated outside the meter reading period.

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